Most Celovisual pieces are produced after you place your order. A voluntary return or exchange for a customer-selected size, color, ordering mistake, or change of mind is therefore not guaranteed.
Contact us anyway. If production has not started, we’ll try to correct the order. After delivery, we can review a courtesy option or any statutory cancellation right that applies in your location. Production after purchase does not remove rights relating to faulty, damaged, incorrect, or misdescribed goods.
Celovisual Help
What if I chose the wrong size or color?
Made-on-demand fit support and customer-choice options.
The best next step
- Contact us immediately if the order has not entered production.
- Compare the product’s garment measurements with a similar item you own before ordering.
- Contact support before returning an item so we can confirm eligibility, costs, deadline, and the correct address.